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Surestay Plus Hotel By Best Western Jackson, Jackson
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Key details
About the Hotel
1936 Highway 45 Bypass,
Jackson,
Tennessee,
United States,
38305-2478,
Tennessee
SureStay Plus Hotel By Best Western Jackson offers a seasonal outdoor pool and complimentary breakfast. This 3-star Jackson hotel provides essential amenities for both business and leisure travelers.
Rooms & Amenities
The hotel features 48 air-conditioned rooms equipped with flat-screen TVs, refrigerators, and complimentary Wi-Fi. Many amenities such as a 24-hour front desk, express check-in/check-out, and complimentary newspapers in the lobby ensure guest convenience.
Dining & Nearby Options
Dining options nearby include Asia Garden, Waffle House, and Redbone's Grill & Bar, all within a 0.5 miles radius. Old Hickory Mall is just a 5-minute drive away for additional shopping.
Leisure & Attractions
Guests can enjoy recreation opportunities such as an outdoor pool. The hotel is in the entertainment district, with attractions like the International Rock-A-Billy Hall of Fame located within 3.5 miles.
Business & Transportation
For business travelers, the hotel provides a business center with fax and photocopying services, as well as proximity to local offices of Delta Faucet and Jackson General Hospital. McKellar-Sipes Regional Airport is 9.5 miles away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotlessly Clean
“The room was immaculate and had everything I needed for a comfortable stay.” view full review
Perfectly Cozy Bed
“The mattress was exceptionally comfortable; I enjoyed restful nights without any disturbances.” view full review
Well-Maintained Pool
“The pool was beautifully maintained, providing a relaxing and refreshing way to unwind.” view full review
Delicious Breakfast
“Breakfast was enjoyable with a variety of tasty options that started my day off right.” view full review
General
Non-smoking rooms
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Smoke detectors
Fire extinguishers
Services
Room service
Housekeeping
Business
Business centre
Fax/Photocopying
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Media
AM/FM alarm clock
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Location
1936 Highway 45 Bypass,
Jackson,
Tennessee,
United States,
38305-2478,
Tennessee
Map view
1936 Highway 45 Bypass,
Jackson,
Tennessee,
United States,
38305-2478,
Tennessee
City landmarks
Museum
Casey Jones Home & Railroad Museum
700 m
Museum
Rusty's TV and Movie Car Museum
4.8
km
305 E College St
Legends of Tennessee Music Museum at the Carnegie
5.9
km
Museum
International Rock-A-Billy Hall of Fame
6.1
km
Nearby
56 Casey Jones Ln
Casey Jones Village
450 m
Restaurants
Taco Bell
300 m
1921 Hwy 45 Bypass Hamilton Hills Shopping Center
Arby's
690 m
601 Old Hickory Blvd
Moe's Southwest Grill
5.3
km
1923 Emporium Dr Jackson TN
Popeyes Louisiana Kitchen
5.2
km
714 Vann Dr
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.0
Location
6.3
Service
7.3
Dining
6.0
Guest reviews
6.4/10
based on 5 reviews
6.6
6.6/10 based on 391 reviews
Jeff
United States,
January
2024
7.4/10
I was pleasantly surprised by the rooms, which were better than I expected, although the smell upon arrival was quite off-putting. The staff provided a pleasant service, going out of their way to be friendly and helpful. The location seemed a bit run-down and sketchy, but it was in a really convenient area that allowed me to walk my dog. The dining experience was satisfactory, with free breakfast until 9:30 am. The facilities were adequate, with easy-to-use Refrigerator & Coffee maker available.
Rooms
7.0
The rooms were better than I expected, despite the initial smell when we arrived.
Service
9.0
The staff was pleasant to interact with and went out of their way to be friendly and helpful.
Location
6.0
The hotel seemed a bit run-down and sketchy, but it was located in a really convenient area for me to walk my dog.
Dining
7.0
The dining experience was satisfactory, and the breakfast was free until 9:30 am.
Facilities
8.0
The facilities were adequate, with easy-to-use Refrigerator & Coffee maker and in the midst of a huge rebuilding operation.
Alan
United States,
November
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The location was convenient, close to many restaurants and easy dog walking options, but some services and dining fell short of expectations. The rooms were spacious, yet showing signs of wear and tear, while the friendly staff tried to make up for any shortcomings. Although the facilities were decent, the ongoing renovations affected the overall experience.
Rooms
7.0
The rooms were comfortable and slept 6 people, but some areas showed signs of wear and tear. The flooring outside the bathroom was a bit shaky and worn, although it seemed clean.
Service
6.0
The service was a mix; some staff members were friendly and accommodating, while others seemed unconcerned about guest wait times. Housekeeping did a good job overall.
Location
8.0
The location was great for dog walking and close to many restaurants and attractions, making it convenient. However, the rebuilding activities nearby were a bit disruptive.
Dining
6.0
The dining experience had its ups and downs. Some items were hot and fresh, while others were substandard. However, roasted meats were a better option.
Facilities
The facilities were okay, but the ongoing rebuilding impacted the overall atmosphere. Some food supplies were lacking, and some items like napkins and utensils were missing at times.
Jesse
United States,
August
2023
5.4/10
My stay at the hotel had its ups and downs. The rooms were a mix of old and filthy with some noticeable signs of wear and tear, but not too bad. The constant vibration noises at night were disruptive and quite bothersome. On the bright side, the service was exceptionally friendly and attentive, except for some waiting times. The location had its challenges, feeling unsafe in certain areas, but at least it was convenient for some needs. The dining options were limited, mainly offering waffles and eggs, but at least the price was reasonable.
Rooms
5.0
The rooms were showing signs of age and were not the cleanest, with some areas being filthy.
Service
7.0
The staff was very friendly overall, although there could have been improvements in attending to guests waiting for services.
Location
5.0
The location had its drawbacks, not feeling completely safe, but it was at least convenient for certain needs.
Dining
5.0
The dining options were quite limited, mainly offering waffles and eggs, and not much variety in hot food.
Facilities
6.0
The facilities were basic and could benefit from some upgrades.
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